We currently have 2 stores namely at Anna Nagar & Virugambakkam
We are a Chennai-based company and our corporate office is located at Kodambakkam.
Our customer service team is available all days of the week - 8:00 AM to 8:00 PM. You can reach the team @ 044-45121212.
Our meat is 100% safe, clean and hygienic. We are certified by HACCP, FSSAI and our meat is HALAL certified too.
Depending on traffic and road conditions it may take within 120 mins from the time of ordering.
We Serve Fresh Meat only.
At Royal Chicken, the meat is of the highest possible quality and is sourced directly from the farm. It goes through a very high standard of processing and distribution to reach you in the best of temperature controlled conditions. So, its actually very economical
If you have placed your order within the past 30 mins; We will do our best to communicate to the concerned store and cancel your order. Please allow us to check with the concerned department regarding the status of your order and call you back with possibilities.
Refund Policy – refunds will be processed through the same online mode in 10-15 working days.
All our meat is sourced directly from the farm on a daily basis and is completely fresh. They adhere to our strict operating procedures and certifications to ensure hygienic, tasty and tender meat.
No we don’t have ready to eat products.
We do have ready to cook meats which can be picked up from our stores and delivered to you. You may also choose to visit our store directly and choose your meat and see it being processed as per your requirement.
You may choose to pay by cash/credit or debit cards at the time of delivery. Alternatively, you may also place your order online and pay in advance for the same.
We assure you that you will like our products once you try. Since ours is a highly perishable product we will not be able to entertain any returns. However, in case of any dissatisfaction with our product; please feel free to get in touch with us, We will be able to give you an Instant replacement
You may choose to place your order online and pay for it through our safe payment gateways. Alternatively, if you wish to continue placing an order with us;
Please feel free to register your feedbacks/concerns/appreciations and/or complaints at Info@royalchicken.com or fill-in the forms or feedback app available at our retail stores.
There are no Cut off times for slots, Orders will be delivered within 2 hours of placing the order
You can track your order live from your My Orders page .
You can call us or email us
In case of a delay, our customer support team will keep you updated about your delivery.
All our orders are same day delivery - We can also offer you future day deliveries
We follow a strict NO QUESTIONS ASKED Return Policy. In case you are not satisfied with a product received, you can return it to the delivery personnel at time of delivery or you can contact our Customer Support team who will do the needful.
Currently, we do deliveries in Chennai city only, but we will deliver Pan - India Shortly.
Yes, we charge a nominal Rs.45 as delivery charges
Yes, you will receive a system generated Order Number via SMS/ E-mail on registered mobile number/E-mail ID.
There is no minimum order. You just have to order what you want and we deliver it to your doorstep.
Yes, we have received the Global SSL (Secured socket layer) certification that ensures all the payments made to www.royalchicken.com through website and app are safe and secure.
Fresh meat has standard nutritional information on the packs. We have it listed on the product descriptions as well for certain products. If you need exact details about the product, you can write to us at firstname.lastname@example.org